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George Markov
George Markov

Smart Sympodium ID350 Software: How to Use, Customize and Troubleshoot Your Interactive Pen Display



What is Smart Sympodium ID350?




If you are looking for a way to enhance your presentations and engage your audience, you might want to consider using Smart Sympodium ID350. This is a 15-inch interactive pen display that allows you to write, draw, annotate and navigate on your computer screen with a battery-free, tethered pen. You can also connect it to a projector or a monitor and share your content with your viewers.




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Smart Sympodium ID350 is designed to be easy to use, versatile and compatible with various applications and devices. It comes with Smart Notebook software, which is a powerful tool for creating and delivering interactive lessons and presentations. You can also use other software programs with Smart Sympodium ID350, such as Microsoft PowerPoint, Adobe Acrobat, Google Chrome and more.


Some of the features of Smart Sympodium ID350 include:


  • A high-resolution LCD screen that supports XGA 1024 x 768 pixels resolution and 16.2 million colors.



  • An electromagnetic resonance technology that provides accurate and responsive pen input.



  • A tilt stand that allows you to adjust the angle of the display from 18 to 73 from vertical.



  • A VESA mount that enables you to attach the display to a wall or a stand.



  • A USB hub that lets you connect other devices such as a mouse, a keyboard or a memory storage device.



  • An on-screen display that lets you adjust the brightness, contrast, color and other settings of the screen.



  • A power indicator that shows when the video signal is present or absent.



  • A status indicator that shows when the pen tip switch is pressed.



  • Pen tool buttons that control the pen behavior, such as left mouse click, digital ink color and eraser.



  • Function buttons that access tools and applications, such as floating tools, notebook software, screen capture, right mouse click and keyboard.



Why do you need Smart Sympodium ID350 software?




To make the most of your Smart Sympodium ID350 interactive pen display, you need to install the Smart Sympodium ID350 software on your computer. This software enables you to communicate with the display and use its features effectively. It also provides you with updates and enhancements for your product.


Some of the benefits of using Smart Sympodium ID350 software are:


  • You can calibrate your display and pen to ensure accurate alignment and input.



  • You can customize your pen settings, such as pressure sensitivity, double-click speed and button functions.



  • You can access Smart Notebook software, which is a comprehensive solution for creating and delivering interactive content.



  • You can use floating tools, which are a set of handy tools that let you write, draw, erase, capture, zoom and more on any application.



  • You can use screen capture tool, which allows you to capture any part of your screen and save it as an image or insert it into Smart Notebook software.



  • You can use keyboard tool, which displays a virtual keyboard on your screen that you can use with your pen.



How to download and install Smart Sympodium ID350 software?




To download and install Smart Sympodium ID350 software on your computer, you need to follow these steps:


  • Go to https://support.smarttech.com/en/hardware/podiums and select your model (ID350).



  • Click on Downloads and select your operating system (Windows or Mac).



  • Download the latest version of Smart Product Drivers (SPD) for your system. This is the main software package that includes all the necessary drivers and tools for your display.



  • Run the downloaded file and follow the instructions on the screen to complete the installation process.



  • Restart your computer if prompted.



How to use Smart Sympodium ID350 software?




Once you have installed Smart Sympodium ID350 software on your computer, you can start using it with your display. Here are some basic functions and tools that you can use:


  • To calibrate your display and pen, press and hold both pen tool buttons for three seconds until a calibration screen appears. Then tap each crosshair on the screen with your pen until all crosshairs are tapped. Press Esc on your keyboard or click Done on the screen to exit calibration mode.



  • To customize your pen settings, open SPD Control Panel from Start menu (Windows) or Applications folder (Mac). Then click Pen Settings tab and adjust the options as desired. You can change the pressure sensitivity, double-click speed, button functions and digital ink color of your pen.



  • To access Smart Notebook software, press Notebook button on your display or open it from Start menu (Windows) or Applications folder (Mac). Then create a new file or open an existing one. You can use various tools and features in Notebook software to create interactive lessons and presentations. You can also import files from other formats such as PDF, PowerPoint, Word and more.



  • To use floating tools, press Floating Tools button on your display or open it from Start menu (Windows) or Applications folder (Mac). Then select a tool from the toolbar that appears on your screen. You can use these tools on any application that you are running on your computer. For example, you can write notes on a web page, draw shapes on an image or erase mistakes on a document.



  • To use screen capture tool, press Screen Capture button on your display or open it from Start menu (Windows) or Applications folder (Mac). Then select an option from the toolbar that appears on your screen. You can capture full screen, window, area or freehand area. The captured image will be saved in Gallery folder in Notebook software by default. You can also insert it into Notebook file or copy it to clipboard.



  • To use keyboard tool, press Keyboard button on your display or open it from Start menu (Windows) or Applications folder (Mac). Then type with your pen on the virtual keyboard that appears on your screen. You can use this tool when you need to enter text in any application that does not support pen input directly.



How to troubleshoot Smart Sympodium ID350 software?




Sometimes you may encounter some issues or problems when using Smart Sympodium ID350 software with your display. Here are some common issues and solutions that may help you:



IssueSolution


The display does not turn on or show any image- Check if the power cord is plugged in securely.- Check if the video cable is connected properly.- Check if the video source is selected correctly.- Check if the power indicator light is blue or orange.- Adjust the brightness and contrast settings of the display.- Try another video cable or video port.


The pen does not work or respond- Check if the USB cable is connected properly.- Calibrate your display and pen.- Customize your pen settings.- Replace the pen nib if it is worn out.- Try another USB port or USB cable.


The pen input is inaccurate or offset- Calibrate your display and pen.- Customize your pen settings.- Adjust the angle of the display.- Avoid placing any magnetic objects near the display.


The function buttons do not work- Check if SPD Control Panel is running in background.- Check if the function buttons are enabled in SPD Control Panel.- Check if the function buttons are assigned to the correct applications.- Restart your computer or SPD Control Panel.


The software does not recognize the display or the pen- Check if SPD Control Panel is running in background.- Check if the USB cable is connected properly.- Check if the display is listed in SPD Control Panel.- Update your software and drivers to the latest version.- Uninstall and reinstall your software and drivers.


The software does not work with some applications- Check if the application supports pen input or touch input.- Check if the application is compatible with your operating system and display resolution.- Check if the application is running in full screen mode or windowed mode.- Try using floating tools or keyboard tool with the application.


Where to find more information and support for Smart Sympodium ID350 software?




If you need more information and support for Smart Sympodium ID350 software, you can visit the following resources:


  • The Smart Technologies website (https://www.smarttech.com) where you can find product information, downloads, tutorials, videos, FAQs and more.



  • The Smart Support website (https://support.smarttech.com) where you can find manuals, guides, troubleshooting tips, contact details and more.



  • The Smart Communities website (https://community.smarttech.com) where you can join forums, blogs, webinars, events and more.



  • The Smart Education website (https://education.smarttech.com) where you can find lesson plans, curriculum resources, training courses and more.



Conclusion




Smart Sympodium ID350 is a great device for enhancing your presentations and engaging your audience. It allows you to write, draw, annotate and navigate on your computer screen with a pen. It also comes with Smart Sympodium ID350 software that enables you to use various features and tools with your display. To download and install Smart Sympodium ID350 software, you need to visit the Smart Support website and follow the instructions. To use Smart Sympodium ID350 software, you need to calibrate your display and pen, customize your pen settings, access Smart Notebook software, use floating tools, screen capture tool and keyboard tool. To troubleshoot Smart Sympodium ID350 software, you need to check the power, status, image, control and writing of your display. To find more information and support for Smart Sympodium ID350 software, you need to visit the Smart Technologies website, the Smart Support website, the Smart Communities website and the Smart Education website.


If you are interested in buying or learning more about Smart Sympodium ID350 interactive pen display and software, please visit https://www.smarttech.com or contact us today. We will be happy to assist you with any questions or inquiries you may have.


FAQs




  • Q: How much does Smart Sympodium ID350 cost?A: The price of Smart Sympodium ID350 may vary depending on the retailer and the region. You can check the current price and availability on https://www.smarttech.com or contact your local dealer for more information.



  • Q: What are the system requirements for Smart Sympodium ID350 software?A: The system requirements for Smart Sympodium ID350 software depend on your operating system and display resolution. You can find the detailed specifications on https://support.smarttech.com/en/hardware/podiums or refer to the installation guide that comes with your product.



  • Q: How long is the warranty for Smart Sympodium ID350?A: The warranty for Smart Sympodium ID350 is two years from the date of purchase. You can find more details on https://support.smarttech.com/en/warranty or contact our customer service for more information.



  • Q: How can I update my Smart Sympodium ID350 software?A: You can update your Smart Sympodium ID350 software by visiting https://support.smarttech.com/en/downloads and downloading the latest version of SPD for your system. You can also enable automatic updates in SPD Control Panel to receive notifications when new updates are available.



  • Q: How can I get feedback or suggestions for my Smart Sympodium ID350 software?A: You can get feedback or suggestions for your Smart Sympodium ID350 software by visiting https://community.smarttech.com and joining forums, blogs, webinars, events and more. You can also send feedback directly to us by clicking Send Feedback in SPD Control Panel or by contacting our customer service.




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